If you are having issues with a specific feature of ScriptRunner, we suggest disabling all ScriptRunner scripts for that feature and re-enabling one-by-one to identify the source of the problem. For example, to troubleshoot jobs:

  1. Navigate to Jobs.

  2. Click the Cog drop-down under Actions.

  3. Select Disable from the list.

  4. Repeat this for all configured jobs.

  5. Re-enable jobs one-by-one and test.

Have questions? Visit the Atlassian Community to connect, share, and learn with other Atlassian users and experts, including Adaptavist staff.

Ask a question about ScriptRunner for JIRA, Bitbucket Server, or Confluence.

Want to learn more? Check out courses on Adaptavist Learn, an online platform to onboard and train new users for Atlassian solutions.